Frequently Asked Questions
Everything you need to know about shopping with Alpha Delta Pi
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Priority shipping options are available at checkout if you need your items sooner.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges within 30 days of purchase. Items must be in their original, unworn condition with tags still attached to qualify for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your clothing materials sustainably sourced?
Alpha Delta Pi is committed to quality and ethics. We partner with manufacturers who prioritize high-grade fabrics and fair labor practices to ensure your garments are both durable and responsible.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.